> For the complete documentation index, see [llms.txt](https://foxecom.gitbook.io/minimog-theme/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://foxecom.gitbook.io/minimog-theme/troubleshooting/contact-form-submissions-not-found.md).

# Contact form submissions not found

<div data-full-width="true"><figure><img src="/files/1OZ2q7N6tFYitFzBKwTz" alt=""><figcaption><p><a href="https://foxecom.com/pages/affiliate?utm_source=minimog%2Bhelp%2Bcenter&#x26;utm_medium=banner&#x26;utm_campaign=foxaffiliatelaunch2024">Explore FoxEcom Affiliate Program now </a><span data-gb-custom-inline data-tag="emoji" data-code="2728">✨</span></p></figcaption></figure></div>

You can add a contact page to your store to let customers get in touch with you.&#x20;

## View contact form submissions <a href="#view-contact-form-submissions" id="view-contact-form-submissions"></a>

Your contact form sends all submissions to the sender email address of your store. You can change the **sender email** address in the [**Notifications**](https://admin.shopify.com/settings/notifications) settings page of your Shopify admin.

If you want to use another email address, then you can use a free online service to create a custom contact form to embed on your contact page.

## What to do if you don't receive the submissions of the contact form?

There are a few things you can do to troubleshoot the problem:

1. Check that the sender email address you have entered in your Shopify admin settings > **Notifications** is correct.&#x20;

<figure><img src="/files/I6PO9xYkaVHXP1GLlWKs" alt=""><figcaption></figcaption></figure>

2. Check your **SPAM folder** to make sure the emails from the contact form are not getting marked as spam.
3. Check your **email server settings** and also your **hosting provider settings** to see if there is any filter or restriction set that is blocking the email.
4. Check if the same issue happens when submitting the contact form on Shopify's Default theme **Dawn**.

If none of these steps work, it might be a good idea to reach out to Shopify support for further assistance.

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